...The care that I received
was outstanding, the encouragement that I was given daily
was above and beyond anything that I expected. I owe a large
amount of my speedy recovery to the support and care that
I got from your organization...
D. N.
If I were to make a concentrated search for
a facility that would lend itself to excellence in every phase
of its care, there would be none that would exceed the exceptional
regard and professionalism of the entire staff of Helen Hayes
Hospital.
V. M.
...I came into the hospital a very nervous
hip replacement patient...I left confident and relaxed, comfortable
with my ability to care for myself and my family...You cared
for me intensely when I needed care, and let me care for myself
when I was ready. What more could a rehabilitation patient
ask for?...I cannot recall the names of the nurses and assistants
on the night shift, but I know they were there for me.
R. L.
...Very simply, in terms of concern, spirit
and compassion, based on the people I have come in contact
with, your hospital is in a class by itself.
B. P.
I have nothing but accolades for Helen Hayes
Hospital. The physical facility itself is the cleanest, brightest
and most cheerful hospital I’ve ever been in, not to
mention the magnificent river view which has to be a plus
in anyone’s recovery...You don’t forget those
special touches of TLC that do not come in a pill dispenser.
E. S.
If a person had to be in a hospital, I can’t
think of a better one than Helen Hayes...The Helen Hayes experience
stays with you. I heartily recommend it."
P. T.
Helen Hayes Hospital is a beautifully maintained,
welcoming, professional and caring environment...everyone
is totally committed to patient care and rehabilitation...
It is obvious that every member of your staff is highly skilled,
taught to take pride in their work and shares the same priority
- total patient care...
J. T.
...Helen Hayes is tops without a doubt...I
was most impressed with the beauty of the hospital grounds,
the spaciousness of the rooms and mostly the attentive, cheerful
care given by all.
P. G.
I just can’t thank you enough for the
care and dedication of all the nurses, therapists, aides and
volunteers at Helen Hayes Hospital...This hospital sets an
example of what a hospital should be...You gave me the help
I needed to recover ...and rebuilt my confidence in myself
to handle the challenges I’m about to embark on for
the rest of my life.
T. A.
...My father is now eating on his own, walking
with a walker...his life is so much better that we could have
ever dreamed.
P. G.
There is a tremendous marriage of learning,
caring and good humor at Helen Hayes Hospital that enables
patients and their family and friends to face difficult times...Words
pale in comparison to deeds well done. At Helen Hayes Hospital,
deeds well done happen everyday.
W. G.
I am proud to say that I am able to walk and
do many things that I thought I would never be able to do
again...Your staff worked with me and gave me the courage
and determination I needed to accomplish many feats...your
entire hospital is run by angels and you are performing miracles
everyday.
V. D.
My recovery was beyond my expectations and
the time needed to accomplish it was far less than I thought
it would be.
J. P.
My therapist enabled me to exceed what I thought
my own limits to be and established for me a standard of excellence
by which I will always measure other therapists...I want to
thank everyone at Helen Hayes for minimizing the difficulties
of being hospitalized and maximizing my potential as a patient.
K. L.
I would like to go on record to say that your
hospital is one of the best, if not the best, in the United
States.
M. S.
From my admission to my discharge, every minute
was utilized to my benefit...with the guidance and support
of your wonderful staff, I could feel myself improving daily...I
have nothing but praise for every aspect of the rehabilitation
program at Helen Hayes...my speedy recuperation was due in
large part to all of you.
S. W.
Giving my father back his dignity at a time
when our world fell apart is owed to your physical, occupational
and speech therapists, as well as your nursing and medical
staff.
J. K.
I enjoyed my meals. They were tastefully presented
and delicious.
S. M.
...Thank you for your patience, experience
and tender compassion. My family and I will always be grateful.
R. K.
My heartfelt thanks to all who motivated me
to do what I didn’t think I would and for helping me
regain so much of my strength and independence in only two
weeks.
E. E.
My husband wants to get better and lead a productive
life and we have Helen Hayes Hospital to thank for giving
him that opportunity.
M. L.
It was a great relief for my family to know
I was in such good hands.
P. H.
…You gave us back a wife, mother, grandmother
and friend.
M.S.
…Wonderful is an inadequate word to describe
your facility.
J. L.
I had a beautiful view of the Hudson River
from my room, the entertainment was great, the food delicious
and everything was immaculate. At times, I felt more like
I was staying at a resort than a hospital.
M.R.
“Your complete hospital staff, from housekeepers
to therapists and all the others are a special breed of people.”
“As I waited in the lobby with an aide
for our car to take me home, I began to cry. When the aide
asked if I were in pain, I responded no…my tears were
simply those of gratitude for having been able to convalesce
in such a facility as Helen Hayes.”
“After I had my stroke, my life was miserable;
my world had come apart. Then a nurse came into my room and
said hi with the biggest smile you ever wanted to see and
she told me I should not feel bad, that worse cases had come
into the hospital and gone home fine. She showed me how to
walk a straight line again, how to hold my fork, she even
taught me how to dress. Before you knew it I was doing all
of these things for myself. And it’s all because of
a caring nurse. A nurse that made me try a little harder and
a hospital that cares.”
“The nursing as well as the housekeeping
staff was professional and extremely attentive. They made
what could have been a very difficult stay quite pleasant.
However, special praise goes to your therapy staff. Their
work was so personal and specific to my needs. As a result
of their high level work, I can now walk without any assistance
from crutches or a cane and am totally independent only two
weeks after my surgery.”
“The first night I was at Helen Hayes,
I was sitting in the main lobby in a wheelchair. Someone else
in a wheelchair approached me from behind and asked, ‘how
are you feeling?’ I responded that I was feeling very
lost. He told me that I wasn’t really lost and that
I was in the right place. It took me just 24 hours to fully
understand what he meant by that comment. I’ve never
seen such hospitality and courtesy from all the staff and
the people who operate HHH.”
“The therapists are not only professionally
and intellectually well trained in their own specific field
of endeavor, but your screening process seems to attract those
with an extra measure of compassion and encouragement. Their
joy at a patient’s success and achieving a victory,
no matter how small, is reason for rejoicing for them.”
“Your facility has created great programs,
but the staff who run them show exceptional enthusiasm, motivation
and ability to make them successful. These people provide
the highest quality of care, meet the highest standards and
create an environment of warmth and concern. It’s great
to know that there are still people in this fast-paced world
that care and are truly concerned about their fellow human
beings.”
“Every once in a while we are given a
gift - a gift that has meaning, a gift that cares, and a gift
that really has an impact on your life. Helen Hayes Hospital
was that sort of gift to me.”
“Every person I had contact with
had a smile and gave me the feeling of wanting to help me
and be there for me. Every person made me feel important and
that I really counted.”
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