As a patient in a hospital in New York State,
you have the right, consistent with law, to:
l. Understand and use these rights. If for
any reason you do not understand or you need help, the hospital
must provide assistance, including an interpreter.
2. Receive treatment without discrimination
as to race, color, religion, sex, national origin, disability,
sexual orientation, or source of payment.
3. Receive considerate and respectful care
in a clean and safe environment free of unnecessary restraints.
4. Receive emergency care if you need it.
5. Be informed of the name and position of
the doctor who will be in charge of your care in the hospital.
6. Know the names, positions and functions
of any hospital staff involved in your care and refuse their
treatment, examination or observation.
7. A “no smoking” room.
8. Receive complete information about your
diagnosis, treatment and prognosis.
9. Receive all the information that you need
to give informed consent for any proposed procedure or treatment.
This information shall include the possible risks and benefits
of the procedure or treatment.
10. Receive all the information you need to
give informed consent for an order not to resuscitate. You
also have the right to designate an individual to give this
consent for you if you are too ill to do so. If you would
like additional information, please ask for a copy of the
pamphlet “Do Not Resuscitate Orders – A Guide
for Patients and Families.”
11. Refuse treatment and be told what effect
this may have on your health.
12. Refuse to take part in research. In deciding
whether or not to participate, you have the right to a full
explanation.
13. Privacy while in the hospital and confidentiality
of all information and records regarding your care.
14. Participate in all decisions about your
treatment and discharge from the hospital. The hospital must
provide
you with a written discharge plan and written description
of how you can appeal your discharge.
15. Review your medical record without charge.
Obtain a copy of your medical record for which the hospital
can charge a reasonable fee. You cannot be denied a copy solely
because you cannot afford to pay.
16. Receive an itemized bill and explanation
of all charges.
17. Complain without fear of reprisals about
the care and services you are receiving and to have the hospital
respond to you and if you request it, a written response.
If you are not satisfied with the hospital’s response,
you can complain to the New York State Health Department.
The hospital must provide you with the Health Department telephone
number.
18. Authorize those family members and other
adults who will be given priority to visit consistent with
your ability to receive visitors.
19. Make known your wishes in regard to anatomical
gifts. You may document your wishes in your health care proxy
or on a donor card, available from the hospital.
QUESTIONS?
Call Helen Hayes Hospital Patient Relations – (845)
786-4210
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